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Tribune News Network
Doha
With rise in identity theft cases involving fraudsters impersonating Ooredoo as their caller ID and targeting Qatar residents, Ooredoo has reminded its customers to take adequate precautions and stay well informed as well as to ensure their data safety.
The company reiterated that it would never contact a customer using third-party apps.
Avoiding any request to share personal information over the phone is crucial, said Ooredoo, reminding customers that the market-leading telecom company will never call them to collect personal information or payment details over the phone.
Other means of communication will always be used, should payment details be absolutely necessary.
Scammers are taking advantage of the modern-day dependence on mobile phones, so a frequent scam is stealing personal information via phone operations with which credit cards can then be created and used or personal bank loans taken. According to the Federal Communications Commission (FCC), personal data can also be sold illegally.
Manar Khalifa al Muraikhi, director PR and corporate communications at Ooredoo, said: “We recognise fraudsters are employing ever more sophisticated techniques in their attempts to defraud our valued customers, and we are taking every precaution to help them keep their data safe and secure.”
One of the classic frauds currently seen is that of prize winning: the fraudster contacts the potential victim informing them he has a won a prize, and that in order to receive this prize he has to provide anything from personal information to the ICC-ID (Integrated Circuit Card - ID) found at the back of the SIM card. Ooredoo has stressed that in almost all cases, no prize exists and the scam is purely to obtain personal information for dishonest purposes.
Ooredoo has urged customers who are concerned about potential fraudulent activity to report any such suspicions via the 111 call centre or via email to [email protected].
Doha
With rise in identity theft cases involving fraudsters impersonating Ooredoo as their caller ID and targeting Qatar residents, Ooredoo has reminded its customers to take adequate precautions and stay well informed as well as to ensure their data safety.
The company reiterated that it would never contact a customer using third-party apps.
Avoiding any request to share personal information over the phone is crucial, said Ooredoo, reminding customers that the market-leading telecom company will never call them to collect personal information or payment details over the phone.
Other means of communication will always be used, should payment details be absolutely necessary.
Scammers are taking advantage of the modern-day dependence on mobile phones, so a frequent scam is stealing personal information via phone operations with which credit cards can then be created and used or personal bank loans taken. According to the Federal Communications Commission (FCC), personal data can also be sold illegally.
Manar Khalifa al Muraikhi, director PR and corporate communications at Ooredoo, said: “We recognise fraudsters are employing ever more sophisticated techniques in their attempts to defraud our valued customers, and we are taking every precaution to help them keep their data safe and secure.”
One of the classic frauds currently seen is that of prize winning: the fraudster contacts the potential victim informing them he has a won a prize, and that in order to receive this prize he has to provide anything from personal information to the ICC-ID (Integrated Circuit Card - ID) found at the back of the SIM card. Ooredoo has stressed that in almost all cases, no prize exists and the scam is purely to obtain personal information for dishonest purposes.
Ooredoo has urged customers who are concerned about potential fraudulent activity to report any such suspicions via the 111 call centre or via email to [email protected].
