Tribune News Network
Doha
QNB, the largest financial institution in the Middle East and Africa, was honoured by the Middle East Economic Digest (MEED) magazine with four distinguished awards at the annual awards of “Banking Excellence in the Middle East and North Africa 2024”.
QNB topped the digital banking leaders list by winning the “Excellence in Product Marketing”, “Excellence in Omni-Channel Integration”, and “Best Digital Wallet”in addition to winning the “Best Private Bank” award. These awards come in recognition of the bank’s latest enhancements on QNB Mobile and Internet Banking and QNB Pay Wallet, its distinguished digital marketing activities as well as its unwavering commitment to excellence in private banking services.
In line with its digital transformation strategy, QNB has revamped its Mobile and Internet Banking, Self-Service Machines and introduced QNB Pay Wallet by implementing a customer-centric omni-channel approach. This makes transactions simpler, easier, and more secure.
As part of broader efforts, QNB strives to provide the best customer experience and continues to develop innovative products and services, such as Digital Account Opening, Virtual Cards, eLoans, Fawran (instant payments to anyone in Qatar), and cross-border payments via Ripple Net.
The Digital Onboarding allows new customers to open Current and Savings accounts and obtain a Virtual Debit Card digitally without visiting a branch; while existing customers can also open a Saving or Fixed Deposit account or create a Virtual Credit Card - which caters to the advancing digital banking landscape in the region, and beyond.
These efforts are supported by targeted and personalised digital marketing activities to engage current and prospective customers.
The MEED’s MENA Banking Excellence Awards program celebrates the best-in-class banking and financial services institutions and individuals for their innovative services and commitment to customer excellence.
QNB Group currently ranks as the most valuable bank brand in the Middle East and Africa. Through its subsidiaries and associate companies, the Group extends to more than 28 countries across 3 continents providing a comprehensive range of advance products and services. The total number of employees is 30,000 operating through 900 locations, with an ATM network of more than 5,000 machines.
