Tribune News Network
Doha
The Ministry of Commerce and Industry (MoCI), in cooperation with Nasser Bin Khaled and Sons Automobiles, Qatar’s Mercedes dealership, has announced the recall of Mercedes E-Class, GLC, S-Class, MAYBACH, and CLE, 2024 model, as the 48-volt battery module (BMS) control unit software does not correspond to the current series production configuration.
It is, therefore, possible that the battery’s state is calculated incorrectly causing Malfunction Indicator Lamp (MIL) to incorrectly display in instrument cluster.
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs. The ministry said that it will coordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that the necessary repairs are carried out.
The ministry urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquiries and suggestions through Call Center: 16001, email: info@moci.gov.qa, the ministry’s account across all social media channels @mociqatar, and mobile application available on iPhone and Android devices MOCIQatar