The Ministry of Commerce and Industry (MoCI), in collaboration with Nasser Bin Khaled and Sons Automobiles, the authorised distributor of Mercedes vehicles, has announced the recall of Mercedes CLS and E-Class 2021–2023 models. The recall is due to the engine control unit software not meeting factory specifications, causing the deactivation of fuel injection. This initiative is part of the ministry’s continuous efforts to ensure vehicle distributors comply with monitoring and repairing vehicle defects to protect consumer rights.
The MoCI has confirmed that it will coordinate with the company’s authorised distributor to oversee maintenance and repair operations and to communicate with customers to ensure the necessary corrective measures are implemented for the affected vehicles.
The ministry has urged all consumers to report any violations or breaches by contacting the Consumer Protection and Combatting Commercial Fraud Department, which receives complaints, suggestions, and inquiries.(TNN)
