Tribune News Network
Doha
The Ministry of Commerce and Industry (MoCI), in collaboration with Skyline Automotive, the authorised dealer of Hyundai vehicles, has announced the recall of Hyundai IONIQ 2021 – 2024 models due to a possible defect in the integrated charge controller in some vehicles, which may result in failure to charge the vehicle’s high/low voltage.
The MoCI, in collaboration with Nasser Bin Khaled and Sons Automobiles, the authorised dealer of Mercedes vehicles, has also recalled Mercedes E Class and CLE 2024 models because the MBUX and the head unit control unit software do not meet the factory specification, possibly causing the infotainment system not to operate as usual.
Moreover, the ministry, in collaboration with DOMASCO - Doha Marketing Services Company, the authorised dealer of Honda vehicles, has recalled Honda Accord 2023 – 2024 models due to possible cracks in the high pressure fuel pump valves, which may lead to fuel leakage when the vehicle is stopped or while moving.
This initiative is part of the MoCI’s continuous efforts to ensure vehicle dealers comply with monitoring and repairing vehicle defects to protect consumer rights.
The ministry has confirmed that it will coordinate with the company’s authorised dealer to oversee maintenance and repair operations and to communicate with customers to ensure the necessary corrective measures are implemented for the affected vehicles.
The ministry has urged all consumers to report any violations or breaches by contacting the Consumer Protection and Combatting Commercial Fraud Department, which receives complaints, suggestions, and inquiries through the following communication channels: Call Centre: 16001; Email: info@moci.gov.qa; Social Media: @mociqatar; or Mobile App: MOCIQATAR.
