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QNA
Doha
The telecommunications sector in Qatar has demonstrated great technical and business capacity in dealing with the repercussions of the novel coronavirus (COVID-19) crisis, President of the Communications Regulatory Authority (CRA) Mohammed Ali al Mannai has said.
He added that the sector, with all its components, was able to successfully deal with the changes imposed by the current situation.
In an interview with Qatar News Agency (QNA), Mannai said since the outbreak of the coronavirus crisis in, the CRA’s first priority was to ensure telecom networks technical and business continuity as this was crucial to keep essential services running without affecting the quality of service provided to the consumers.
He added that measures were introduced to guarantee that the employees responsible for ensuring the technical and business continuity are protected and stay healthy.
CRA continues to engage with the service providers, the Ministry of Transport and Communications (MoTC), the Ministry of the Interior (MoI) and the Permanent Committee for Emergency to develop appropriate plans and processes to anticipate disasters, he said.
The CRA president said service providers were highly cooperative and have demonstrated a strong commitment to provision of high-quality telecom services during these exceptional circumstances.
He pointed out that the service providers have doubled the speed of the fixed internet connections as part of CRAs initiative to help customers to cope with more congested networks.
“With the measure, in March, the average download speed was of 95Mbits, which was well above the global average 75Mbits. The speed of the mobile internet connections which reached 78Mbits is also well above the global average 30Mbits,” he said, adding that this demonstrates the quality of the networks in Qatar which are coping well with these exceptional circumstances. He worldwide, as per the published reports, immediately after COVID-19 outbreak, the peak traffic increased on average 40 percent over their previous levels. A similar traffic increase was observed in Qatar, he said.
Mannai reiterated that CRA will ensure that consumers in Qatar have access to reliable and high-quality services, adding that the CRA conducts an annual survey of mobile telecommunications and broadband services to verify that the Quality of Service (QoS) provided by the service providers in Qatar is consistent with the standards and conditions of the licences granted to them and with the applicable regulatory framework.
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13/05/2020
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