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Tribune News Network
Doha
The Qatar Railways Company (Qatar Rail) has seized the opportunity of the Arab Cup, which is considered as a model for the 2022 World Cup, to build the expertise and the know-how of its Qatari talents.
Qatari staff were assigned in the stations under the Silver Command Team, which is responsible for following up on the movement of fans at the stations during match days. This would enable the staff to gain experience in crowd management and operations during major events and deal with different scenarios expected to occur during sports tournaments which have a high public turn out.
Engineer Khaled Al Sulaiti from the Operation and Maintenance Section at Qatar Rail, said: “During this tournament, the Doha Metro working hours were extended, and this requires a number of key operational preparations, an increase in the number of the staff at the stations and deployment of the silver commander team who is responsible for facilitating fans flow at the stations, looking after security and safety and provide guidance to public at the stations.
“ These challenges help us in gaining experience and have a better understanding of the nature of metro operations during the upcoming FIFA World Cup.”
Engineer Omar Al Kuwari from the Operation and Maintenance Section, said: “It is an important experience for us, not only on a professional level, but on a personal level as well. We are proud to have an active role in these tournaments and supporting Qatar’s efforts in hosting international sports tournaments and events.”
As part of the operational preparations for the tournament, Qatar Rail has released a Guide to the stadiums, which is a digital guide that provides information on how to reach the stadiums by metro.
The guide is based to the matches schedule.
Abdulaziz Al Heidous from Qatar Rail Service Delivery Department shared his experience on this.
He said, “Technology solutions are the easiest way to educate our customers where they can easily get the information they need. Users can get a network map, stadiums’ locations, accompanying services (metrolink and metroExpress) and the (Park & Ride) facilities locations around metro stations.”
Qatar Rail is also keen to maintain the highest standards of sustainability during major events.
Maryam Al Sayeri, sustainability and environmental specialist, said: “Sustainability is a key component in the Doha Metro network. We carry out periodic reviews to ensure that our operations comply with the highest sustainability standards, especially during major events such as the Arab Cup tournament, when the stations witness a high public turnout and the operational working hours are extended.”
In addition, several Qatar Rail’s employees were nominated in the ‘Tournament Transport Coordination Centre’ (TTCC), which brings together all transportation operators in the tournament.
Sharing his experience at TTCC, Engineer Mohamed Al Shibani said, “The Doha Metro is part of the integrated transportation system for the Arab Cup. We ensure effective communication with our transport partners in this system to ensure the transport operations are smoothly running during the tournament.”
Qatar Rail also has a representation in the National Command Center (NCC) to facilitate communication and cooperation between the various entities involved in the tournament.
Doha
The Qatar Railways Company (Qatar Rail) has seized the opportunity of the Arab Cup, which is considered as a model for the 2022 World Cup, to build the expertise and the know-how of its Qatari talents.
Qatari staff were assigned in the stations under the Silver Command Team, which is responsible for following up on the movement of fans at the stations during match days. This would enable the staff to gain experience in crowd management and operations during major events and deal with different scenarios expected to occur during sports tournaments which have a high public turn out.
Engineer Khaled Al Sulaiti from the Operation and Maintenance Section at Qatar Rail, said: “During this tournament, the Doha Metro working hours were extended, and this requires a number of key operational preparations, an increase in the number of the staff at the stations and deployment of the silver commander team who is responsible for facilitating fans flow at the stations, looking after security and safety and provide guidance to public at the stations.
“ These challenges help us in gaining experience and have a better understanding of the nature of metro operations during the upcoming FIFA World Cup.”
Engineer Omar Al Kuwari from the Operation and Maintenance Section, said: “It is an important experience for us, not only on a professional level, but on a personal level as well. We are proud to have an active role in these tournaments and supporting Qatar’s efforts in hosting international sports tournaments and events.”
As part of the operational preparations for the tournament, Qatar Rail has released a Guide to the stadiums, which is a digital guide that provides information on how to reach the stadiums by metro.
The guide is based to the matches schedule.
Abdulaziz Al Heidous from Qatar Rail Service Delivery Department shared his experience on this.
He said, “Technology solutions are the easiest way to educate our customers where they can easily get the information they need. Users can get a network map, stadiums’ locations, accompanying services (metrolink and metroExpress) and the (Park & Ride) facilities locations around metro stations.”
Qatar Rail is also keen to maintain the highest standards of sustainability during major events.
Maryam Al Sayeri, sustainability and environmental specialist, said: “Sustainability is a key component in the Doha Metro network. We carry out periodic reviews to ensure that our operations comply with the highest sustainability standards, especially during major events such as the Arab Cup tournament, when the stations witness a high public turnout and the operational working hours are extended.”
In addition, several Qatar Rail’s employees were nominated in the ‘Tournament Transport Coordination Centre’ (TTCC), which brings together all transportation operators in the tournament.
Sharing his experience at TTCC, Engineer Mohamed Al Shibani said, “The Doha Metro is part of the integrated transportation system for the Arab Cup. We ensure effective communication with our transport partners in this system to ensure the transport operations are smoothly running during the tournament.”
Qatar Rail also has a representation in the National Command Center (NCC) to facilitate communication and cooperation between the various entities involved in the tournament.
