Tribune News Network
Doha
Commercial Bank, the most innovative digital bank in Qatar, won “The Top Innovation in Mobile Banking Award in the World 2023” by Global Finance. Global Finance has named outstanding top innovations in Finances across multiple categories as part of its annual Top Innovators Awards for 2023. This is Global Finance’s eleventh annual awards program recognizing entities that regularly identify new paths and design innovative new tools in finance.
Commercial Bank achieved this prestigious award in recognition of its revamped Mobile App which is now offering over 120 services. The App has also addressed the concerns around data privacy and security, by integrating a fraud management system with it. CBQ Mobile App has been consistently ranked as Qatar’s number one financial app in both Apple and Android App stores, apart from being recognized as Qatar’s ‘Best Mobile App’ by various awarding bodies.
“Technological advancement and the adoption of industry standards have opened the door wide to innovation. The most innovative banks and FinTechs became customer favorites,” said Joseph Giarraputo, publisher and editorial director of Global Finance. “We proudly recognize those innovation leaders advancing finance in the 21st Century.”
Commercial Bank’s GCEO, Joseph Abraham, said: “This award recognizes our strategic focus on providing innovative and customer-centric digital solutions for our customers. We will continue to invest in technology and innovation to deliver world-class services that enhance the customer experience.”
Furthermore, Shahnawaz Rashid, EGM, Head of Retail Banking in Commercial Bank said: “We are delighted to win the Global Finance’s ‘The Top Innovation in Mobile Banking award in the world’. We are happy to be recognized for our commitment to deliver an outstanding mobile banking experience for our customers. We redeveloped our digital platform using the Google Flutter platform providing a fresh interface, which in turn provides intuitive flows, making it easier for customers to navigate and access various services. Our digital platform has also personalized features for our customers, which will cater to individual user preferences such as customizable dashboards, font management, etc. Many new services have been added and our current CBQ Mobile App offers more than 120 services allowing customers to meet their banking needs from the comfort of their own spaces. Our revamped CBQ Mobile App is designed to cater to the needs of our customers and provide them with the best customer experience.”
Commercial Bank has been recognized by major international awarding bodies and received a number of awards highlighting the Bank’s immense efforts in innovation, digital banking, leadership, social media, cash management, and transaction banking, including “Best Mobile Banking Application” and “Best Customer Service Initiative” awards in Qatar by International Finance.
