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Tribune News Network
Doha
QNB, the largest financial institution in the Middle East and Africa, held a graduation ceremony, welcoming its fourth Group Induction programme batch this year.
QNB holds induction programmes to help new Qatari employees integrate into its international network.
The latest programme group completed 12 training modules over a period of six weeks during which the inductees were introduced to the QNB Group's history, current position, and future vision in addition to the basics of work in a banking environment and QNB's products and services.
This is followed by a specialized course in customer service excellence, sales and communications skills, and practical knowledge of the Group's various banking systems.
QNB is at the first organization to offer such courses to trainees, in which they can practice banking operations and different customer service scenarios in an environment that helps them acquire self-confidence and enables them to face any possible future situations. The courses are given by a group of top banking experts, and are followed by a month of on-the-job training.
The latest batch delivered their end-of-induction presentations to a group of QNB's top management, earning their praise. The candidates attested that joining QNB guarantees future growth and development opportunities to qualified candidates, as well as supporting their future education.
The inductees praised the QNB senior management's continuous visits to the induction program and their attendance of the graduation presentations, which is a reflection of the Bank's keenness to invest in Qatari youth, who are one of the main pillars of its success.
