Tribune News Network
Doha
The Communications Regulatory Authority (CRA) has encouraged telecom consumers in Qatar to benefit from a new digital service, offered by the telecom service providers Ooredoo Qatar and Vodafone Qatar on their digital channels, enabling easier purchase of new SIM cards.
The e-service is facilitated by Artificial Intelligence (AI) and facial recognition technologies for verifying the users during the digital registration process of telecom services, using the Qatar ID (QID) for locals and residents, or passports for visitors. The applicant’s identity will be verified, and purchase and payment processes completed online without the applicant having to visit any of the two service providers’ outlets.
This service is also available for prepaid and postpaid telecom services, physical SIM cards, and e-SIMs. If an applicant orders a physical SIM card, it will be delivered to them.
Amel Salem Al-Hanawi, Consumer Affairs Department director at CRA, said, “We are pleased to see consumers use and take advantage of the digital registration services launched by both telecom Service Providers, which were built based on CRA’s framework for Online Customer Registration via Digital Channels.”
She added, “We have developed this framework out of our interest in developing Qatar’s Information and Communication Technology (ICT) sector to reflect positively on consumers, telecom service providers and the national economy at large, thereby contributing to achieving one of the Qatar National Vision 2030 (QNV 2030) goals, which is to strike a balance between oil-based and knowledge-based economies to diversify the Qatari economy and secure a stable, sustainable business environment.”
CRA has invited consumers to explore and try this new digital service, which offers an enhanced user experience, as we continue embracing digital transformation in our lives. For more information, visit www.ooredoo.qa and www.vodafone.qa.
